Susan Williamson is a retail architect and social scientist who started her UK career 25 years ago during the shopping centre boom. She found her interest increasingly turned to the rationale – both cultural and economic – behind transactional spaces.
Susan’s TEDxLeeds talk focussed on the stories behind such transactional spaces and the expert users of those spaces how to use HR portal: the shoppers, workers, walkers, talkers , the performers and those who simply lurk.
You can find Susan’s slides below…